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Nalpeiron is confident about its service to customers and offers a daily uptime status to show you exactly how we are doing!

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Found on our Status page: http://www.nalpeiron.com/status/

Here you can check the uptime on the day, or see our uptime over various time periods up to 3 months. How many other Licensing providers let you see exactly how the service they are providing it doing day by day and offers you a full SLA?

The easy to understand status bar shows how Nalpeiron are doing against the 99.9% uptime target, green is better than the target, yellow is below and red is a period of downtime. Of course downtime can include official maintenance periods but these are usually very quick in any event and don’t affect the uptime target.

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You can access the status page from the front page and here:

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Nalpeiron has completed testing with the latest release of the Mac OSX SDK and version 10.8. The code all works and doesn’t need any changes.

In 10.8, Apple has also begun emphasizing a couple of "new" security methods that have the potential to affect on Nalpeiron – Sandboxing and Gatekeeper.

Gatekeeper will not allow non-admin users to run or install software that isn’t digitally signed. Nalpeiron SDKs and Daemons were tested with the new Gatekeeper App and will now be signed per the new requirements but otherwise tested OK.

Sandboxing is mandatory only for App store products. Apple doesn’t allow third party licensing applications in App store products. Nalpeiron is not and can never be an App store product due to Apple’s terms and conditions and is not sold  as such so this is not relevant to our customers.

Nalpeiron’s cloud-based licensing infrastructure has a big advantage over older style on-premise solutions – it’s architecture is built for modern inter-connectivity with many other systems and services available today – especially those in the cloud like Salesforce.com.

Salesforce CRM Integration

The Nalpeiron Salesforce plug-in is a License Management Application that runs within Salesforce for your non-native Salesforce applications.

The plug-in lets you access the Nalpeiron Licensing Service data within your CRM UX saving time and making life much easier for your staff.

Once you have used the Nalpeiron Licensing Service to protect and license your application and you start shipping it to users you will be able to capture that data into Salesforce along with control and manage the licenses via the native Salesforce screens.

You continue to get the full power and flexibility of the Nalpeiron Licensing Service with the added benefit of using your normal business systems to control licensing.

Core license management tasks can now be done within Salesforce using its familiar, easy-to-use interface making it simple to control your licensing and combine it with Salesforce sales and support processes.

Gain complete visibility into your customer relationships with this integration that lets you seamlessly access your Nalpeiron customer data from within Salesforce.

  • Now you have both your SFA and Licensing in the cloud, no need for costly licensing infrastructure and you now have a totally modern API based way to manage your business end to end.
  • All your customer and license information is in one place
  • Software License Management within Your Salesforce Custom Application, for installed software applications that you sell
  • Copy protect your packaged software and issue licenses using Salesforce.
  • Seamless integration and easily installation of licensing records and access to license management data within salesforce
  • Uses standard Salesforce records: Contact, Lead and Account
  • The full range of Nalpeiron Licensing Service features are supported
  • User data is automatically "synced" between the Nalpeiron Licensing Service and your salesforce installation

To learn more about this integration please contact your Nalpeiron Sales Consultant.

Get a quick 1:1 demo » on the hosted, sophisticated, and feature-rich Nalpeiron Licensing Solution to see how it can benefit you.

Nalpeiron has always been a pioneer, launching the first hosted licensing platform in 2005 and fresh for 2012 Nalpeiron is building on it’s reputation for a high quality, stable and scalable platform with the first industry SLA.

Nalpeiron Uptime Service Level Agreement

You want a service that’s reliable, but how do you know who to trust?

Nalpeiron guarantees a 99.9% uptime service level agreement (SLA) on Nalpeiron Hosted Professional Plus and Enterprise Edition accounts. That’s the equivalent of less than 1.5 minutes a day of Downtime Guaranteed!

If at any time your account experiences downtime relating to our servers or network in excess of our SLA, you are entitled to a service credit or to terminate the service.

As the World’s leading Hosted Licensing Service, we understand the meaning of "mission critical" and our customers can attest to our ability to operate as both a reliable service as well as remaining affordable.

At Nalpeiron we pride ourselves on the quality of our technical support.

We put a huge amount of effort into our support operation to ensure that our customers can get the help they need.

We run our support service in a very fair “first come first served” basis. Users submit issues onto our support system and our support team answers them in the order they come in. We never prioritize customers on name or size. This model works very well for the vast majority of our customers.

As Nalpeiron has grown we have got an increasing number of customers who need prioritized support. These customers often have needs linked to a deadline and require extra attention to help solve any problems. Our standard support model does not cater for these customers as well as we would like. To help them, we introduced Priority Support.

Priority Support Benefits

Priority support builds on our existing support service but gives PRO plus and Enterprise edition users access to the following benefits.

• 12 hour guaranteed initial response time during weekdays.
• High availability, there when you need us.
• Post your issues knowing that they are at the top of the queue.
• Issue escalation to product development teams.
• Access to the developers who build our products.
• Hotfixes delivered to address your issues.
• Product updates to fix issues outside the normal release schedule.
• One Priority Support

As from July 2011 Nalpeiron has new Customer pricing and special deals on 2/3 year subscriptions to our products!

These price reductions over previous pricing offer several benefits to our Customers:

-Lower costs, saving 15/20% for 2/3 year deals and way more than the older pricing.
-Fixed pricing for up to 3 years
-Security and peace of mind – avoiding price increases for years

Any customer can take advantage of these price reductions for multi-year commitments, even if you have renewed recently, as we will allow you to upgrade from any one year subscription to a multi-year even mid-term.

Contact us or call us at 888 800 8818 for more details, or simply go to the dashboard and upgrade your existing product subscription now – more details on buying: www.nalpeiron.com/buy/

Newly designed website is released, offering faster access to information and more details about the features and benefits of our ISV and Enterprise line of hosted and on-premise solutions.

Nalpeiron releases OS X Lion Support, with coverage for Mac OSX 10.4 onwards allowing for robust and easy to use activation for all Apple developers.

This release is authorized for use with the latest OS X release from Apple and ensures compatibility. This is an Intel x86/64 compatible architecture version.

No need to release your products through the Apple store, use Nalpeiron and save on licensing costs, piracy and have a great deal more flexibility than using a one size fits all wrapper from Apple that gets cracked in hours! Or do both, Nalpeiron gives you the flexibility to publish where you want without restrictions but with full support to secure trials, automated marketing tools to drive conversions along with business model flexibility – all for a fixed cost from our pay as you go model for ISVs.

After months of rigorous testing Fujitsu’s software group chooses Nalpeiron as it’s Software Licensing vendor, goes with a hosted solution.

We will report more on the benefits that have accrued to one of the Worlds largest IT players in a longer release.

Fujitsu is a leading provider of ICT-based business solutions for the global marketplace. With approximately 172,000 employees supporting customers in 70 countries, Fujitsu combines a worldwide corps of systems and services experts with highly reliable computing and communications products and advanced microelectronics to deliver added value to customers. Headquartered in Tokyo, Fujitsu Limited (TSE:6702) reported consolidated revenues of 4.5 trillion yen (US$55 billion) for the fiscal year ended March 31, 2011.

 

Inside Software sales ** OTE $120K uncapped **

Job Description:
Enjoy working in a fast paced, growing company? Do you have a passion for selling? If so, then we are looking for you!

The candidate will preferably have experience selling software to ISVs, SAAS/Online solutions OR will have TECHNOLOGY/SOFTWARE sales experience.

This is a unique opportunity to be part of a rapidly growing team. The sales process is technical and requires a background in software to be successful. Nalpeiron is looking for an ambitious individual(s) with the ability to identify and pre-qualify business. The ideal person is a self starter and hungry to prove their potential. We want a proactive individual who isn’t afraid to dive in head first and acquire new business via the phone.

If you’re a talented, creative and high-energy person, we want you on the Nalpeiron team!

Why work here? Nalpeiron is a fun, dynamic, fast-growing company. We have a team of smart, motivated contributors who love to roll up their sleeves. If you’d like to help build innovative technology and a great company, we’d like to hear from you.

Please refer to our LinkedIn page for career openings:

 
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